Last updated: 11/5/2025

1. General Disclaimer

PlantBay.co.za (“PlantBay”, “the Platform”, “we”, “our”, “us”) operates as an online marketplace connecting customers with vendors selling plants, seeds, cuttings, and related products.

We do not manufacture, grow, or sell any of the products listed. All products are sold directly by independent vendors. By using our Platform and purchasing products, you acknowledge and agree that:

• You are solely responsible for how you handle, use, or consume the products purchased.
• PlantBay assumes no liability for the quality, safety, or suitability of any product.

2. Health and Safety Risks

Plants, seeds, and related products can carry inherent risks, including but not limited to:

• Allergic reactions (e.g., skin irritation, respiratory issues)
• Toxicity or poisoning if ingested by humans, pets, or livestock
• Injury from thorns, spines, or sharp tools used in gardening
• Contamination or pests that may affect your garden or local ecosystem

Vendors are required to provide information on known risks, toxicity, or special handling requirements. However, PlantBay cannot guarantee that all risks are disclosed.

3. Plant Suitability and Care

• Customers must independently research plant care requirements, environmental suitability, and safety precautions.
• Growth, flowering, survival, or propagation success cannot be guaranteed.
• PlantBay is not responsible for plants that fail to thrive, die, or are damaged in transit.

4. Liability Limitation

To the fullest extent permitted by law, PlantBay, its affiliates, officers, directors, employees, and agents shall not be liable for:

• Any personal injury, illness, or death resulting from plants or products purchased through the Platform.
• Any damage to property, pets, or the environment resulting from use of purchased products.
• Financial loss, indirect or consequential damages, or claims arising from plant performance, delivery issues, or vendor actions.

By purchasing products on PlantBay, you agree that all risk associated with handling, planting, or consuming these products is entirely your responsibility.

5. Customer Responsibility

• Read product descriptions and any vendor-provided warnings carefully.
• Take appropriate precautions when handling plants, seeds, and gardening tools.
• Keep products out of reach of children and pets if harmful or toxic.
• Follow applicable local laws regarding plant species, invasive plants, and pest control.

6. No Professional Advice

• Information provided on PlantBay or by vendors is for general informational purposes only.
• It does not constitute medical, veterinary, or horticultural advice.
• Consult a qualified professional for advice on health, safety, or environmental concerns related to plants.

7. Acceptance

By using PlantBay.co.za or purchasing any products through the Platform, you acknowledge that you have read, understood, and accepted this Plant Safety & Risk Disclaimer. You agree that PlantBay is not liable for any injury, illness, death, property damage, or financial loss arising from your use of products purchased from the Platform.